Structure:

• What is EI- introduction- 30 words
• Characteristics of High EI and good work culture. Relate the 2 ie how High EI will lead to Better work

Content:

Emotional intelligence is the ability to perceive emotions, to assess and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth (Mayer and Salovey, 1997).

According to Goleman (1998), "emotional intelligence" refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions, well in ourselves and in our relationships.

In simple words, emotional intelligence refers to attributes such as understanding one's feeling, empathy for others, and the regulation of emotions to enhance one's life.

The knowledge of emotional intelligence can help administrator improve the work culture in following manner (similar to answer 6)

• Greater interpersonal skills: this helps to communicate with all the stakeholders and come up help in building a win-win situation if not consensus
• Increased capacity to handle-  Changes in work, Pressures and stress
• Help deal with Conflicts relating to decision premise, input and the outcome. This will reduce the delay in decision making
• Ability to see the long term effects of one’s actions/ attitudes
• Increased levels of commitment, trustworthiness and conscientiousness
• Being able to see things in a holistic manner
• Being able to bounce back from setbacks and maintain optimism
• Finding healthy ways to handle negative/ extreme feelings
• Having greater motivation- achievement drive, initiative, persistence, motivating others as well
• Better ability to communicate
• Enhanced group dynamics in terms of cooperation, collaboration and building bonds
• Enhanced leadership traits, including the knowledge about when and how to lead, when to follow
• Ability to use win-win model for negotiations
• Ability to appreciate diversity and value for others
• Ability to perform multiple tasks due to better time and information management
• Greater focus
• Aware of but minimally concerned with and affected by office politics
• Not prone to aggression
• Ability to be a change catalyst

Characteristics of a Healthy work Culture

• A healthy work culture leads to satisfied employees and an increased productivity.
• Employees must be cordial with each other. One must respect his fellow
• Each employee should be treated as one. Partiality leads to demotivated employees and eventually an unhealthy work culture. Employees should be judged only by their work and nothing Personal relationships should take a backseat at the workplace.
• Appreciating the top performers is important.
• Encourage discussions at the workplace. Employees must discuss issues among themselves to reach to better Each one should have the liberty to express his views.
• Organization must have employee friendly policies and practical guidelines.
• Promote team building activities to bind the employees together.

All the above can be achieved through high emotional intelligence of the employee and specially the superiors or the leaders.