ONETAG FACILITY

News: NHAI has rolled out OneTag, a nationwide FASTag bank-portability facilityà It allows users to switch FASTag issuer banks without replacing the existing FASTag.

What is OneTag?

  • Works like Mobile Number Portability (MNP) for FASTag.
  • Users can change their FASTag bank while retaining the same RFID sticker and Tag ID.
  • FASTag portability → Change bank → Retain same FASTag

Organisations Involved

  • IHMCL → Indian Highways Management Company Limited
  • NPCI → National Payments Corporation of India

Aim

  • Provide motorists with greater choice of FASTag providers.
  • Change issuer bank without replacing the RFID tag.
  • Bank portability → Greater consumer choice

How Does It Work?

  • Rajmargyatra App → Enter vehicle registration number → Check eligibility.
  • Authentication → Existing bank sends 6-digit MVC/OTP → User confirms consent.
  • New Bank Selection → Choose participating bank → Complete KYC + wallet linking.
  • NPCI Mapping → Updates NETC mapper → Transfers toll-debit authorization → Same Tag ID retained.
  • Old Wallet Closure → Pending dues settled → Remaining balance refunded by previous issuer.

Key Features

  • Zero Hardware Replacement → Same FASTag/RFID tag continues.
  • 6-Month Cooling Period → Mandatory gap between consecutive porting requests.
  • Uninterrupted NETC → Same RFID is scanned at toll plazas → Backend routes payment to the new bank.
  • Independent Balance Settlement → Old wallet balance/security deposits → Audited and refunded separately.