Published on: August 19, 2025

TOLL COLLECTION REFORMS: PAC RECOMMENDATIONS AND FASTAG ISSUES

TOLL COLLECTION REFORMS: PAC RECOMMENDATIONS AND FASTAG ISSUES

NEWS – The Public Accounts Committee (PAC) of Parliament, chaired by K.C. Venugopal, recently submitted a report (August 12) recommending reforms in toll collection on National Highways. The committee raised concerns about “perpetual tolling,” where charges continue indefinitely despite cost recovery.

HIGHLIGHTS

Key Recommendations of PAC

  • End perpetual tolling: Toll collection should cease once capital and maintenance costs are recovered.
  • Independent oversight: A specialised regulatory authority should oversee toll fixing and revisions.
  • Justification for continuation: Any toll beyond cost recovery must be backed by clear reasons and authority approval.
  • Reimbursements to users: Commuters should not pay full toll when road construction or repairs restrict smooth travel.
  • FASTag improvements: Despite widespread use, congestion persists due to scanner failures. PAC suggested on-site services for recharge, purchase, or exchange.

Current Tolling Framework

  • Governed by National Highways Act, 1956 and NH Fee Rules, 2008.
  • Fees rise annually: 3% + 40% of WPI-linked cost adjustment.
  • Models: BOT, TOT, Infrastructure Trusts, or direct government collection.
  • 2008 amendment permits perpetual tolling: once concession ends, NHAI collects toll for Consolidated Fund of India.
  • Revenue growth: From ₹1,046 crore (2005-06) to ₹55,000 crore (2023-24), with ₹25,000 crore going directly to the government.

Ministry’s Response

  • The Ministry of Road Transport & Highways, with NITI Aayog, has launched a study to revise user fee frameworks.
  • The study will factor in vehicle operating cost, road damage, and user affordability.

Analysis

  • Equity issue: Perpetual tolling burdens users without linking fees to road quality or affordability.
  • Institutional gap: Absence of independent regulation makes toll policy opaque.
  • Efficiency concern: FASTag glitches highlight tech adoption challenges.
  • Way forward: A transparent, cost-linked toll regime with regulatory oversight can balance infrastructure financing with commuter fairness.