STRUCTURE

• Introduction – A short introduction (15 words)               
• Body – Explain tolerance, impartiality and objectivity in religious context (220 words)
• Conclusion – Mention a short conclusion  (15 words)

ANSWER

Civil/public service values are those values which are created and sustained by the government on behalf of the public. These are the principles on which government and policies should be based on. Adherence to foundational values such as integrity, impartiality, objectivity ,and non-partisanship serve as guiding principles for civil servants in the discharge of public service duties.

Integrity:

• Integrity means adopting similar standards or moral principles in similar situations across time and interested parties.
• It differs from other foundational values of civil services, as it means to be honest and consistent in thoughts, speech and action.
• It is a quality of eliminating the gap between ‘what we think, what we say, and what we do.’
• It means doing the right thing even when nobody is watching.
• A simple example of integrity can be cited of, Going back to a store and pay for something that we forgot to pay for.

Impartiality:

• Impartiality means that, regardless of a public servants personal beliefs and preferences, and personal relationships with other servants or with members of the community; he or she must impartially serve the government of the day and treat members of the public and other public servants fairly and impartially.
• Impartiality implies tolerance and restraint, particularly in dealing with political or religious convictions.
• Impartiality differs from other foundational values of civil services by ensuring equality without any bias and prejudices in the general. Impartiality denotes that all the responsibilities of a person are carried out in a fair and just manner. It is a commitment to equality and diversity.
• An example of impartiality is, the nature of a judge in a court case.

Objectivity:

• Objectivity means the state or quality of being true and keeping aside one’s emotions, biases, prejudices. Objectivity is mind independent and object specific.
• In public life, it means giving equal treatment to people in equal situation irrespective of any other factor i.e. being fair.
• Objectivity differs from other foundational values of civil services as it allows civil servants to take decision on the merits of the case and take due account of expert advice. For example District collector in making appointments needs to give priority to merit rather than other factors like the caste or background of the candidate.