Published on: September 16, 2023



Why in news? Government helpline Tele MANAS records highest number of calls seeking assistance with sleep disturbance


  • Since its inception in October last year, Tele MANAS, the government-run national tele-mental health helpline, has recorded the highest number of calls seeking help for sleep orders.
  • The intiative was announced as National Tele Mental Health Programme (NTMHP) in the Union Budget 2022-23.


Ministry – Ministry of Health & Family Welfare


  • NIMHANS was identified as the nodal centre
  • International Institute of Information Technology-Bangalore (IIITB) was identified to provide technology support


  • It aims to provide free tele-mental health services all over the country round the clock, particularly catering to people in remote or under-served areas.
  • It was established after acknowledging the mental health crisis in wake of the COVID-19 pandemic and an urgent need to establish a digital mental health network
  • Union Government aims to open at least one Tele-MANAS Cell in each State/UT.


  • It will be organised in two tier system
  • Tier 1 comprises of state Tele-MANAS cells which include trained counsellors and mental health specialists.
  • Tier 2 will comprise of specialists at District Mental Health Programme (DMHP)/Medical College resources for physical consultation
  • e-Sanjeevani for audio visual consultation.
  • Specialised care is being envisioned through the programme by linking Tele-MANAS with other services like National tele-consultation service, e-Sanjeevani, Ayushman Bharat Digital Mission, mental health professionals, Ayushman Bharat health and wellness centres and emergency psychiatric facilities.