Why in news? Rural Development and panchayat raj department has rolled out 44 new services at Bapuji Seva Kendras

Highlights:

• The services available at Atalji Janasnehi Centres in Nadakacheri will now be provided at Bapuji Seva Kendra at Grama Panchayat
• These are in addition to existing 28 other utility services

About Bapuji Seva Kendra

• It is the unique initiative, launched on 1st July 2016 by Government of Karnataka under the RDPR department.
• Bapuji Seva Kendras were set up across all the Grama Panchayats in Karnataka offering different services largely from RDRP, Revenue and other departments.

Bapuji Seva Kendra 2.0

• In 2020 services were also made available online through Bapuji Seva Kendra web portal
• The new BSK 2.0 portal aims to further smoothen the citizen interface and experience while availing the services
• People can avail Aadhar based services, provided by departments of labour, health ,family welfare ,power, women and child development

Objectives of BSK

• Decentralization of the Citizen Service Delivery at Grama Panchayats making it more accessible leading to reduced travel time, waiting time and hence cost effective.
• To enhance the accountability, transparency And responsiveness to citizen’s needs.
• To manage the service provision through partnership with concerned departments and become a single interface for all Government to citizen transactions at the Grassroots.
• To ensure speed and certainty of providing the services through enforcement of a Service Level Agreement aligned with Sakala norms
• Enforce accounting, issuing of certificates etc and thereby improving the overall productivity of the administrative machinery.